Last Updated: July 18, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website located at mdainsights.com (the "Site") and the services provided by MDA Insights LLC ("MDA Insights," "we," "us," or "our"), including email authentication, domain security configuration, auditing, and ongoing monitoring services (collectively, the "Services"). By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree, you should not use the Site or our Services.
MDA Insights provides email authentication and domain security services, including but not limited to SPF configuration, DKIM setup and validation, DMARC policy management, domain spoofing protection, email authentication audits, and ongoing monitoring and reporting. The specific scope of Services provided to a client depends on the plan or engagement selected and any separate service agreement or order form entered into between MDA Insights and the client.
Our Services are intended for businesses and individuals acting in a business capacity who are at least 18 years of age and have the legal authority to authorize changes to the domain(s) in question. By engaging our Services, you represent that you are the owner of, or are authorized to act on behalf of the owner of, any domain you provide to us.
To perform our Services, we may require access to your domain's DNS management platform, hosting provider, or registrar account, or you may be asked to manually implement DNS record changes we provide. You are responsible for:
We are not responsible for delays, errors, or service interruptions resulting from inaccurate information provided by the client or delayed access to required systems.
We may use one or more third-party platforms to help deliver the Services, including hosted email authentication infrastructure used to configure, host, and monitor SPF, DKIM, and DMARC records on your behalf (a "Third-Party Platform"). Where a Third-Party Platform is used:
If our relationship with a Third-Party Platform ends for any reason, we will make commercially reasonable efforts to notify affected clients and provide guidance for transitioning any dependent DNS records to alternative infrastructure. We are not liable for any interruption, error, or data handling practice attributable to a Third-Party Platform itself, beyond our obligation to select and work with reputable providers and to assist with a reasonable transition where practical.
Fees for our Services are set out in the applicable plan, quote, or service agreement provided to you prior to engagement. Where recurring monitoring or reporting services are included, fees may be billed on a recurring basis until the service is cancelled in accordance with these Terms or a separate service agreement. All fees are non-refundable except as expressly stated in a separate written agreement or as required by applicable law.
Services billed on a recurring basis continue until cancelled by either party. Either party may cancel recurring Services by providing written notice; cancellation will take effect at the end of the then-current billing period unless otherwise agreed in writing. We reserve the right to suspend or terminate Services, with or without notice, in the event of non-payment, misuse of the Services, or a violation of these Terms.
While we configure and manage SPF, DKIM, and DMARC records according to industry best practices, no email authentication or domain security measure can guarantee complete prevention of spoofing, phishing, spam classification, or other malicious activity involving your domain. Email deliverability is also influenced by factors outside our control, including the policies of individual inbox providers, sender reputation history predating our engagement, the behavior of third-party platforms sending on your behalf, and, where applicable, the performance of any Third-Party Platform described in Section 5. We do not guarantee specific inbox placement, deliverability rates, or complete elimination of spoofing attempts.
All content on the Site, including text, graphics, logos, and software, is the property of MDA Insights or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.
In the course of providing Services, we may have access to confidential information about your domain, systems, and business operations. We agree to use such information solely for the purpose of providing the Services and will not disclose it to third parties except as necessary to perform the Services, including to a Third-Party Platform described in Section 5, as required by law, or with your consent.
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES, INCLUDING ANY FEATURES DEPENDENT ON A THIRD-PARTY PLATFORM, WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE FULLEST EXTENT PERMITTED BY LAW, MDA INSIGHTS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, INCLUDING ANY OUTAGE, ERROR, OR DATA HANDLING PRACTICE OF A THIRD-PARTY PLATFORM DESCRIBED IN SECTION 5, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO MDA INSIGHTS IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless MDA Insights and its owners, employees, and contractors from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California.
We may update these Terms from time to time, including to reflect the onboarding of a Third-Party Platform or changes to how it is used to deliver the Services. The updated version will be indicated by a revised "Last Updated" date at the top of this page. Continued use of the Site or Services after changes take effect constitutes acceptance of the revised Terms.
If you have questions about these Terms, you can reach us at:
MDA Insights LLC
2102 Business Center Drive, Suite 130
Irvine, CA 92612
[email protected]
MDA Insights helps businesses lock down their email domains against spoofing, phishing, and impersonation with SPF, DKIM, and DMARC configured right the first time, and monitored so they stay that way.
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